PARKnSHOP places great importance on the safety and quality of fresh food. All vegetable, meat and seafood suppliers must undergo rigorous assessments and provide documentation relating to product origin, hygiene and food safety. This ensures full traceability, reliable quality and compliance with Hong Kong food safety standards. We operate a comprehensive product traceability system, with strict controls applied at every stage from source to store. All products undergo rigorous testing by PARKnSHOP’s food safety laboratories to ensure they meet our freshness, safety and quality standards, giving customers complete confidence in every purchase.

Vegetable suppliers are required to submit comprehensive documentation for approval by our Quality Assurance team, including traceability records, pesticide testing reports and proof of registration for Mainland farms authorised to supply vegetables to Hong Kong. In addition, all live poultry imported from Mainland China must originate from approved registered farms authorised to supply Hong Kong and Macau. Suppliers of chilled and frozen meat must also be registered with enterprises approved by China Customs and authorised to export relevant products to Hong Kong.

PARKnSHOP’s own brands, including SELECT, Imperial Banquet and BESTbuy, are subject to rigorous testing to ensure the highest standards of safety and quality. This includes in-store sensory evaluations and comprehensive laboratory testing, supported by the continuous enhancement of product specifications and quality standards.

To safeguard food safety at source, PARKnSHOP’s professional sourcing team carefully selects and certifies qualified farms worldwide. More than 70 farms supplying our MR. VEGETABLE range have achieved certification, having met stringent requirements covering environmental conditions, facilities, management standards and supply reliability. Certified farms also receive on-site training from PARKnSHOP agricultural specialists on good agricultural practices, pesticide management, field record-keeping and crop rotation.

Certified farms undergo ongoing monitoring, with vegetable samples regularly tested by PARKnSHOP’s food safety laboratories. Our pioneering Vegetable Barcode Identity System provides full traceability, capturing information such as farm origin, sowing date, pesticide usage and harvest records. Supported by a 24-hour pesticide laboratory conducting around 200 rapid screening and advanced GC-MS tests daily, any non-compliance is addressed immediately through supply suspension and withdrawal of certification. These measures ensure every vegetable delivered to customers is fresh, safe and of the highest quality.

PARKnSHOP applies rigorous controls to ensure vegetables are free from prohibited pesticides, harmful chemicals and residues above permitted limits. All products must undergo stringent testing by the PARKnSHOP Food Safety Laboratory, giving customers confidence in every bite.

We adopt a zero-tolerance approach towards the following prohibited pesticides and substances:
- BHC Isomer: Alpha-BHC, Beta-BHC, and Gamma-BHC
- Aldrin, Dieldrin, and Endrin
- Heptachlor
- Chlordane Isomers
- Endosulfan Isomers
- Pentachloronitrobenzene
- p,p'-DDE (Breakdown product of DDT)
- Malachite Green
- Leucomalachite Green